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Information Architect
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| OBJECTIVE: |
Design innovative technologies around human behavior. |
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EXPERIENCE: |
10/2006 - present
Morgan Stanley
New York, NY VP, User Experience Responsible for definition of conceptual designs for applications supporting various Morgan Stanley divisions. Establish a process for conducting user research and distilling actionable recommendations. Lead stakeholder interviews and develop modern design standards in enterprise portal applications across all Morgan Stanley business units. 6/2004 - 10/2006 Avenue A | Razorfish New York, NY Sr. Information Architect Provide tactical and strategic design guidance for complex transactional web applications. Lead user research activities and distill actionable design recommendations. Work with clients, creative, strategy and technology to ensure implementations satisfy business and usability requirements. Clients include: Citibank N.A., Smith Barney, TIAA-CREF, and Kodak. 7/2003 - 6/2004 Blue Dingo New York, NY Information Architect Lead the conceptualization of user interfaces, functional and information flows for media & entertainment websites, b2b information portals and consumer-oriented sites. Establish a rigorous standard for information architecture deliverables, enabling efficient and meaningful communication between client, creative, strategy and technology teams. Ensure that project vision is satisfied throughout the project life-cycle. Communicate usability principles and best-practices both internally and to clients. 1/2002 - 7/2003 Change Sciences Group Irvington, NY Director of Research Lead usability studies and develop new research methodologies. Perform heuristic customer experience evaluations for online financial services firms, e-commerce sites, and information portals. Produce and present detailed reports and mockups of design recommendations for key online processes. Architect advanced proprietary behavioral modeling and analysis tools. Publish corporate white-papers addressing vertical-specific and process-specific usability issues. 5/2000 - 5/2001 Scient Corporation New York, NY User Interface Engineer / Information Architect Designed information architectures and user interfaces for web portals and intranet applications. Conducted immersive user research sessions (contextual inquiries) and presented designs in collaborative client meetings. Spearheaded the standardization of efficient frameworks for the design and delivery of user interfaces. |
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OTHER EXPERIENCE: |
1/1998 - 1/1999
Sitraka (formerly KL Group)
Toronto, ON Graphical User Interface Devloper Implemented a series of applications and demonstrations using advanced multi-platform GUI components. Specifically, this involved the design and implementation of GUIs for 13 variants of Unix in C, C++, and Motif/X libraries. Also designed and implemented a wide array of scientific visualizations for large and complex data-sets. 4/1997 - 9/1997 DeHavilland Toronto, ON Programmer / Analyst Designed and implemented online data entry applications and interfaces for HR systems. These applications enabled data entry clerks to efficiently retrieve profiles of individuals on payroll. This system was implemented in a UNIX/ORACLE environment. 9/1995 - 12/1996 Sears Canada / ISM Toronto, ON Programmer / Analyst Developed user interface modules and applications for a large information system used to track shipments across Canada. These applications are currently used nation-wide by hundreds of store managers and thousands of catalog retailers. 1/1995 - 5/1995 Teklogix Mississauga, ON Software Engineer Designed and implemented low-level network diagnostic applications in a real-time environment. The applications were designed to test the integrity of data being sent between MC68360 based RF network controllers via an Ethernet or token-ring LAN. 
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| EDUCATION: |
4/2000
University of Waterloo
Waterloo, ON Bachelor of Applied Sciences, Honors - Systems Design Engineering Specializing in Human Factors Engineering with an option in Management Science. |
| SKILLS: |
Design / Usability InDesign, Illustrator, Fireworks, iRise, Photoshop, Visio, Dreamweaver, Lab-based Study, Behavioral Modeling, Contextual Inquiry, Heuristic Evaluation Technical HTML, DHTML/CSS/JavaScript, CGI, Flash, C, C++ (OOP), Cobol, Visual Studio, Motif/X, SQL, DB2, Oracle  [ printable resume ]
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